e mail

will someone help me

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section for assistance. 

@bambom4 

i have been cut off after several years of service

• How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
• Are you getting any error messages, and if so what are they?
• Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
• (If you're a new Comcast customer, you won't have a comcast.net email address.)