Thank you for posting on our community forums, user_7rbqra. Are you using our website to access the emails or a third-party email client? What specific issues are you experiencing? Is it an error message?
Are you a new customer? New customers won't have a comcast.net email address, just an XfinityID
Are you signing in to webmail?
Are you using a third party email app?
Are you getting any error messages?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_qvyx2v Welcome to our community forum and thank you @Again for jumping in with some helpful troubleshooting tips! Please let me know what happens when you try to access your Email here: https://www.xfinity.com/email so we can work together towards a resolution.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
Official Employee
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3.3K Messages
22 days ago
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EG
Expert
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118K Messages
21 days ago
Concern moved here to the E-mail help section.
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