clarkr's profile

Contributor

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85 Messages

Wednesday, May 11th, 2022 8:33 PM

Closed

duplicate e-mails

OK, I've been getting TWO copies of every e-mail for the last three days. They come at exactly the same time. This is a Comcast/Xfinity problem, not my mail app, because I get them with different mail apps on different computers. This same complaint was posted last year -

https://forums.xfinity.com/conversations/email/duplicate-emails/602db14dc5375f08cd4c6468

with no obvious resolution.

Contributor

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85 Messages

3 years ago

Well I chatted up Xfinity Support, and my contact said "Oh, we'll have that fixed in an hour." In fact, they did. But this is really crappy Xfinity behavior. One has to assume that this happens a lot, and they've now figured out what band-aid to put on it.

(edited)

New Problem Solver

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617 Messages

They you for letting us know you were able to get the issue resolved. Should you need anything else, please know you can reach us 24/7.

I no longer work for Comcast.

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