Thu, Mar 5, 2020 12:00 PM
Anyone ever get a response to this problem of emails being duplicated, (sent twice.)...why, and how to correct this? Note many users asking this same question, but no resolution.
3 m ago
1 y ago
Usually it is due to a client being used by you. How are you accessing the email? With only the webmail interface and a browser? Or a desktop client like Outlook? Or the email app on a mobile device?
I'm using Comcast's Xfinity to access my emails, and have been doing so for years. It's only recently that sending an email duplicates it.
This has been ongoing for some time. I've noticed that I receive duplicate emails from other Comcast customers, and occasionally I seem to send duplicate emails. My recipients (Comcast users and others) are getting annoyed. I use Comcast's web-based email and Firefox is my browser. I do not use Outlook. I see a number of posts about this, but I don't see any solutions. Solutions would be great.
10 m ago
I have found numerous blogs everywhere asking the same question. How typical that Comcast never has a fix. Been having the same issue for over a year. I send myself an email and I get it in duplicate. You can always call the customer service hotline or utilize the online chat - they have the perfect response (even though because of their limited language skills they have no idea what you are explaining to them) LET'S RESTART YOUR MODEM !!! When that doesn't work they put you on hold and disconnect you
I am in the Chicagland area and have no real option but Comcast for internet- the Feds need to break them up the way they did AT&T a number of years ago
Still going on - I have contacted Comcast 5 times to try and get it fixed. Absolutely NO help.
Time to move to Gmail, I guess
nicktulloh - Your duplicate emails are originating from Google.
I see you have a forward set up to go to Gmail. My guess is in Gmail you have some rule that forwards your mail to Comcast.
You can verify this by looking at the source of the duplicate emails by clicking on the menu in webmail and view source:
- One of the messages will show from the original sender's servers
- The other duplicate email message will show from google
Example : Received: from mail-ot1-x335.google.com ([IPv6:2607:f8b0:4864:20::335]) by resimta-po-19v.sys.comcast.net with ESMTP
I double-checked a few of the logs and headers for this and still see the same result. Feel free to directly message the headers of the duplicate emails so I can see what I am missing.
You are looking for when Comcast received the message, which is typically a line or two above the spam score header. The example below shows it was received by Comcast.net from google.com just as an example. Let us know what you find!
Wow, that was really buried in there. Hopefully this works.