ericsmom's profile

Contributor

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36 Messages

Tuesday, May 12th, 2026 2:14 PM

downloads

When I download a document from an email, it does not show on the right side of the screen so I can open it.

What happened?

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Official Employee

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1.9K Messages

2 hours ago

Good Morning, @ericsmom! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! That is certainly strange, when you attempt to click on the downloads in your browser does the document show there? Or is it not showing at all?

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