Visitor

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2 Messages

Tuesday, June 24th, 2025

download your email data before your email account closes

If you'd like to download your email data before your email account closes, you can get started here: https://export.xfinity.com/      doesnt work

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Official Employee

 • 

1.2K Messages

2 months ago

Good afternoon @user_290s4k. Are you receiving an error message when using the export tool? 

Visitor

 • 

2 Messages

2 months ago

error pops up.  gives me a reference number 97.8d94d817.1751408314.221b6ef  

and more...wont let me cut an paste to post here and too long too type.

Official Employee

 • 

2.4K Messages

 

user_290s4k, thanks for letting us know. Does this happen on various browsers or devices? Have you tried any troubleshooting steps like clearing the cache and cookies? 

 

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