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@drbobingv wrote:

Got this email from Xfinity: So...Change Password? Should I change my User ID??? What Else? Is my acct. secure? Does this represent an attempted or successful HACK? WHO do I TALK to to find out? What #s?  What Email @ Xfinity or Comcast?? NO easy route to checkaccount security. Phone Menus LOUSY at helping.

Did you sign in from a
new device?

Your Xfinity ID was used to sign in to your Xfinity account. Date: January 30, 2020, 8:45 AM EST Device: Windows Browser: Opera Location: United States If this looks familiar, you’re all set.

Don’t recognize this device? Reset your password to keep your account secure.

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Did you check your email from another device that you normally do?

No one on the account signed in on a new device. No one uses Opera.

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@drbobingv wrote:

Got this email from Xfinity: So...Change Password? Should I change my User ID??? What Else? Is my acct. secure? Does this represent an attempted or successful HACK? WHO do I TALK to to find out? What #s?  What Email @ Xfinity or Comcast?? NO easy route to checkaccount security. Phone Menus LOUSY at helping.

Did you sign in from a
new device?

Your Xfinity ID was used to sign in to your Xfinity account. Date: January 30, 2020, 8:45 AM EST Device: Windows Browser: Opera Location: United States If this looks familiar, you’re all set.

Don’t recognize this device? Reset your password to keep your account secure.

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Are you sure it's a legitimate email?  To check, see here-----------------

 

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/