Geneva0101's profile

New Poster

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1 Message

Mon, Oct 19, 2020 9:00 PM

Don’t get emails

When I send a reset password to my email I never get it. This has happen with Xbox and Disneyplus and others.
No it’s not in spam and I send it like 20 times. And I have no settings or blocks on.
I see others have the same problem

Responses

Latoque

Expert

 • 

28.8K Messages

8 m ago

Call Comcast security and see if there is a blocking issue for the sender's domain---------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Official Employee

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97 Messages

8 m ago

@Geneva0101 

 

After review, it appears you have some email filters setup. Looking at the filters, they appear to have general wording that could be affecting multiple inbound traffic from multiple senders.

 

Were these email filters intentionally created? If so, removing it could help with getting your messages back.

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