grusvag's profile

Frequent Visitor


9 Messages

Tue, Apr 20, 2021 4:26 AM

Domain Name emails have stopped working - HELP!

I recently transferred my domain name from GoDaddy to SquareSpace and as soon as I did that I stopped receiving my domain name emails. This is the error email I get when I try sending a test email to my domain name email: 


From: [Edited: "Personal Information"]

Permanent Error

     This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients failed permanently:

  * [Edited: "Personal Information"]

Reason: Permanent Error

Reporting-MTA: dns; []
Received-From-MTA: dns; []
Arrival-Date: Tue, 20 Apr 2021 02:42:02 +0000

Final-recipient: rfc822; [Edited: "Personal Information"]
Diagnostic-Code: smtp; 550 5.1.1 < [Edited: "Personal Information"]> Recipient not found.  <>

Last-attempt-Date: Tue, 20 Apr 2021 02:42:03 +0000


Who should I be contacting to fix this? Comcast? SquareSpace? GoDaddy?




Official Employee


83 Messages

22 d ago

Thank you for reaching out to us with your post. I am sorry that you are experiencing this. I can shed some light on this subject. To get this resolved, you would want to reach out to your current domain name provider, SquareSpace.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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