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user_d6b2dn
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09/09/2026 7:41 PM

Do not want to switch to Yahoo [Edited]

i do not want to switch to yahoo for my email\

[Title Edited: "Personal Information - Email Address"]

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17 days ago

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2 months ago

@user_d6b2dn 

i do not want to switch to yahoo for my email\

[Title Edited: "Personal Information - Email Address"]

Unfortunately we all will be migrating to Yahoo! Mail.  If you don't want to switch, you will lose your @comcast.net email address after the migration is finished.

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user_ghcni4

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When is the migration scheduled to be completed?

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1 month ago

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@user_ghcni4​

When is the migration scheduled to be completed?

I don't think there has been a set date published, yet, however, it could be by the end of this year or into sometime next year.  Be patient.

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1 month ago

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XfinityBradM

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As the expert has mentioned, there has not been a migration completion date released at this time. 

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1 month ago

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XfinitySeth

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1 month ago

Hello user_d6b2dn! Thanks for stopping by our community with your concerns 👍 I know how crucial it is to ensure your email address is unchanged, and rest assured we are not looking to take that away from you even with the recent Yahoo email transition becoming available. 

As an Xfinity email user, you are not required to transition to Yahoo Mail. You do have the option to either accept Yahoo's terms of service and upgrade or continue using your existing email through the Xfinity Connect platform. If you choose to transition at any point, you'd benefit from enhanced features exclusive to Yahoo Mail, but you can also choose to do nothing if you'd prefer things stay as is. For more information, please check out xfinity.com/support/articles/yahoo-email-migration-overview, and let us know if you have any questions!

 

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@XfinitySeth​ @user_d6b2dn 

At some point you will have to migrate to Yahoo! Mail or lose your @comcast.net email address when the Comcast email servers shut down.  The migration right now is continuing slowly, but it is ongoing.

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1 month ago

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user_chxqll

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@XfinitySeth​ 

Am I correct in assuming that ‘I do not have to do anything if I prefer to stay as is’ as you’ve stated above or until Comcast sets a deadline?  Thank you.

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19 days ago

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XfinityAmira

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user_chxqll, you do not have to do anything at this time, but once a deadline is set, we may be provided with more information as to when you could overall lose your @comcast.net email address. When that is decided, that communication will be sent to customers. 

 

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17 days ago

user_chxqll

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Thank you for your answer and confirmation.

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17 days ago

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XfinityAmira

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Of course, and thank you, user_chxqll. 

 

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17 days ago

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