KarenCleveland's profile

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2 Messages

Monday, April 12th, 2021 1:10 PM

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Do not expand Inbox folders by default

I have a LOT of folders and subfolders in my Inbox and every time my email gets restarted, everything opens back up by default. This increases my scrolling time when I'm dragging & dropping. I know I could set up rules so emails would automatically be filed - these are emails I want to see and then save. Is there a switch to change the default way the folders appear when restarted?

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Expert

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31.8K Messages

4 years ago

@KarenCleveland 

I just checked in webmail and closed all my folders by clicking on the arrow.  I didn't sign out but I did close out the tab I was in.  When I reopened my webmail, my folders were still closed.  What have you tried?

@KINGYSB your links do not address this issue.

Expert

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29.7K Messages

4 years ago

@KarenCleveland 

If the folders were expanded when you closed out your email, they will still be expanded when you sign back in again.  Collapse them all first, then sign out.  When you sign back in they should all be still collapsed except for the default folders.

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