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Monday, December 15th, 2025 2:47 PM

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I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email? 

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Gold Problem Solver

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26.9K Messages

1 day ago

I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email? 

Try logging in to https://xfinityconnect.email.comcast.net/emailMigration to check whether your email is ready to be migrated. 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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Expert

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33.1K Messages

1 day ago

@user_exqnnl 

I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email? 

The migration to Yahoo! Mail is ongoing through 2026 so be patient.

Here is information regarding the transition to Yahoo! Mail:
 
And, from the Yahoo! page:
 
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