Contributor
•
202 Messages
Difference between trash folder and deleted items folder in xfinity connect?
When i delete an email it goes to trash and not the deleted items folder. Why? what is the difference.
Thanks.
Contributor
•
202 Messages
When i delete an email it goes to trash and not the deleted items folder. Why? what is the difference.
Thanks.
Accepted Solution
BruceW
Gold Problem Solver
•
26.4K Messages
2 years ago
Messages placed in the Trash folder are later moved to Deleted Items to give you a "last chance" to save a message before it is permanently removed. For reference see https://www.xfinity.com/support/articles/set-email-deletion-settings. In addition, Email Expert @Latoque and Employee @XfinityGabrielS have posted:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
0
0
XfinityRaul
Official Employee
•
1.9K Messages
2 years ago
Good morning, @Redfordl. I hope you're having a great day, so far. I appreciate you bringing your email concern to our attention via Forums. When you delete an email, it stays in your trash for 30 days. After that time, it will be permanently deleted.
This gives you the opportunity to retrieve the email if you end up needing it. I hope this clears up any confusion you had with your emails.
0
0