Deleting messages

Why do I no longer have the option of highlighting the emails I want to delete versus now I only have the option of deleting ALL messages or one by one which is time consuming.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

BruceW

Gold Problem Solver

•

26.5K Messages

6 years ago

Comcast said over a month ago that a fix is in the works. See https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3276335#M213220 and the employee reply to it.

Until they fix it, the best workaround I know of is to:

Click the Select box for the first message in the delete range, then
Shift-click the last message in the delete range, then
Click to clear the Select box for any messages in the range you don't want to delete, then
Click the Trash icon.

0

0