LaToya11's profile

New Poster

 • 

1 Message

Wed, Dec 30, 2020 8:00 AM

Deleting emails

How do I delete emails off of all the devices at one time? I currently have to delete on phone, ipad and Xfinity account in order to remove. How do I delete in one place and it delete also on the other devices?

Responses

Latoque

Expert

 • 

28.8K Messages

7 m ago

You need to make sure that the account is enabled on all devices using IMAP and not POP3.  Check the settings on each one to make sure it's not using POP, and if it is, delete the account from the device and then recreate it using IMAP.  Most clients/apps will now detect Comcast email accounts as IMAP compliant by default.  Let the app auto-configure it for you.

New to the Community?

Start Here