cookie978's profile

Regular Visitor

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3 Messages

Tue, Feb 25, 2020 12:00 PM

Closed

deleting emails

This has just started: Every time I want to delete an email I'm asked, "Are you sure you want to delete this email?" It just started asking me this and I want to shut it off because it's very annoying. Before I just deleted it.  Now I get asked.  Thank you.

Latoque

Expert

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29K Messages

2 y ago

How are you accessing the email?  With a desktop email client like Outlook or Thunderbird?  Or the mail app on a mobile device?  Something else?

Regular Visitor

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3 Messages

2 y ago

Here's my response: I'm receiving email through Xfinity on my Mac Book Pro (laptop) using Chrome. You see, I have 3 email accounts with Xfinity and the others are not having this problem of asking me every time  if I want to delete when before I just hit the delete button. It only does this on one of my xfinity accounts and it just began recently. It's not a big issue, but it's annoying and not something I requested.

 

Thanks for any help you can offer. 

Regular Visitor

 • 

3 Messages

2 y ago

To Latoque: 

 

I answered earlier but don't think it was directed to you: 

 

Here's my response: I'm receiving email through Xfinity on my Mac Book Pro (laptop) using Chrome. You see, I have 3 email accounts with Xfinity and the others are not having this problem of asking me every time  if I want to delete when before I just hit the delete button. It only does this on one of my xfinity accounts and it just began recently. It's not a big issue, but it's annoying and not something I requested.

 

Thanks for any help you can offer. 

Latoque

Expert

 • 

29K Messages

2 y ago


@cookie978 wrote:

To Latoque: 

 

I answered earlier but don't think it was directed to you: 

 

Here's my response: I'm receiving email through Xfinity on my Mac Book Pro (laptop) using Chrome. You see, I have 3 email accounts with Xfinity and the others are not having this problem of asking me every time  if I want to delete when before I just hit the delete button. It only does this on one of my xfinity accounts and it just began recently. It's not a big issue, but it's annoying and not something I requested.

 

Thanks for any help you can offer. 


When you are signed into the problematic account--------------

 


Try clearing out Chrome's cache/browsing history. When you have done that, close it out and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

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