kittensjoy's profile
kittensjoy
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8 Messages

Mon, Feb 3, 2020 8:00 AM

deleting email

I have not been able to delete my email from my computer for quite a while. I can delete it from my phone. How can I fix this.

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1 y ago

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Latoque

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28.8K Messages

1 y ago

Can you clarify-------"on the computer", do you have the account enabled in a desktop client like Thunderbird or Outlook?  Or are you using only the webmail and a browser?  Same question for the phone.

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kittensjoy

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8 Messages

1 y ago

I guess just the browser and email. I never had this problem until a few months ago and am wondering if there is something wrong with the modem. A lot of time I have connection issues that I never had before, either.

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Latoque

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28.8K Messages

1 y ago

@kittensjoy wrote:

I guess just the browser and email. I never had this problem until a few months ago and am wondering if there is something wrong with the modem. A lot of time I have connection issues that I never had before, either.

On the computer, exactly what happens when you try to delete an email?  Are you getting any kind of error message?

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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