Visitor

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1 Message

Wednesday, November 12th, 2025 6:59 PM

Deleting an email account

My husband passed away and I would like to delete his email address 

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Official Employee

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3.9K Messages

18 days ago

I am sorry to hear about your husband. Losing a spouse is not easy @user_w620vg To delete an Xfinity email account, sign in to your Xfinity account, go to "My Account," then "Users" or "Settings," and find the "Remove User" or "Delete Account" option for the specific email you want to remove. Note that you cannot delete your primary Xfinity ID, as it's tied to your main Xfinity account, and deleting a secondary ID will remove associated emails and other data. 

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