if its not in the Trash folder or in the additional options of "recover deleted items" - they no longer exist. Comcast wont have them either.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
like i said, unfortunately unless you made your own personal backup of emails - we wont have them if its not in "recover deleted items". Legal issue or not. Comcast does not store/backup/keep forever customer private emails. If you deleted them and they went through their life cycle in the trash folder - they got purged from our systems.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastCSAEmail
Official Employee
•
580 Messages
1 y ago
if its not in the Trash folder or in the additional options of "recover deleted items" - they no longer exist. Comcast wont have them either.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0
ComcastCSAEmail
Official Employee
•
580 Messages
1 y ago
like i said, unfortunately unless you made your own personal backup of emails - we wont have them if its not in "recover deleted items". Legal issue or not. Comcast does not store/backup/keep forever customer private emails. If you deleted them and they went through their life cycle in the trash folder - they got purged from our systems.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0
Mcordrey12
New Poster
•
2 Messages
1 y ago
So there's no way to recover them, not even for legal issues?
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