like i said, unfortunately unless you made your own personal backup of emails - we wont have them if its not in "recover deleted items". Legal issue or not. Comcast does not store/backup/keep forever customer private emails. If you deleted them and they went through their life cycle in the trash folder - they got purged from our systems.
XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
if its not in the Trash folder or in the additional options of "recover deleted items" - they no longer exist. Comcast wont have them either.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
like i said, unfortunately unless you made your own personal backup of emails - we wont have them if its not in "recover deleted items". Legal issue or not. Comcast does not store/backup/keep forever customer private emails. If you deleted them and they went through their life cycle in the trash folder - they got purged from our systems.
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Mcordrey12
New Poster
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2 Messages
5 years ago
So there's no way to recover them, not even for legal issues?
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