Al_Segno's profile

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Saturday, September 25th, 2021 2:32 AM

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deleted email folder

I deleted an email FOLDER thinking it was a duplicate. it appears nowhere in trash or deleted items.  Can this be restored?

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Expert

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29.9K Messages

5 years ago

To the left of the Trash folder, you should see a small black arrowhead.  Click on that and the deleted folder should be there.  Right-click on it to move it back where you want it.

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@Latoque There was no black arrow by trash folder, however there was a three line menu icon to the right which allowed me to view all deleted items (for the last month, which is my preference) however no folders appeared, just emails.

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29.9K Messages

@Al_Segno

If there is no arrow, that means it was not  in there to begin with.  If you permanently deleted it there is no way to recover it.  However, any emails that were in it should be either in the Trash folder, or the "dumpster".  To access that, right-click on the Trash folder, and then on "Recover deleted items".

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xfinity trash folder showed 100s of emails.  Unfortunately, 99% were junk.  It would be nice if there was a date associated with each email.  Anyways I think I’ll bite the bullet and write them off.  It’s also possible they were associated with my Mac email account, in which case, there is less info to look back.  Since I don’t know exactly what emails were in the folder, I’ll just move on.  Thanks for your input!

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