JohnH1's profile
JohnH1
Expressive Exchange
Conversation Starter
Conversationalist

Contributor

 • 

32 Messages

Thu, Apr 2, 2020 7:00 PM

Deleted email folder

I accidentally deleted a folder. The folder had several sub-folders. I wanted to delete one of the sub-folders but instead, I deleted the entire folder. Is there any way to get them back?

Responses

Accepted Solution

JohnH1

Contributor

 • 

32 Messages

1 y ago

Thanks for your help.

All the emails were in my trash file, but not in the original folders. I recovered the empty folders and recovered the emails. Now I just have to figure out where each email should be moved. I have 614 emails to get to the correct subfolder. 

By the way, the first place I looked for the deleted folder was my trash folder. I swear they weren't there a couple of days ago.

I accidentally hit delete all messages, instead of delete.

temp-page-001.jpg

 

Latoque

Expert

 • 

28.8K Messages

1 y ago

Is the folder still in your Trash folder?  If so you can restore it from there.  Right-click on it in the Trash folder, then click on "Move" to put it back where you want it.  Anything that was in it should also move.  But if it's been deleted more than 14 days you probably won't be able to get it back.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here