Visitor
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2 Messages
deleted email appears twice in the trash box
When I receive a message in my Xfinity IN BOX, then deleted it, it has started to appear TWICE in the TRASH MAIL box. Can anyone tell me why this is happening? I often check the trash box for accidentally deleted emails and have to go through emails individually. Checking double the emails take time. Thank you in advance.
EG
Expert
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115.7K Messages
3 days ago
Concern moved here to the E-mail help section for assistance.
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XfinityRoberto
Official Employee
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2.1K Messages
1 day ago
Hi there and welcome to Comcast. Thank you so much for reaching out to us regarding your email concerns. Are you experiencing this with all email or certain emails you delete?
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user_hb9mdk
Visitor
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2 Messages
4 hours ago
Thank you for replying. I experience this with most of my deleted messages. Any 'SENT' messages do not duplicate in the trash bin. If there isn't a quick fix, it's honestly no big deal. It's just occasionally I have to search through my deleted folder for stuff. Thank you!
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