Visitor

 • 

1 Message

Tuesday, January 27th, 2026 4:03 PM

deleted email appears twice in the trash box

When I receive a message in my Xfinity IN BOX, then deleted it, it has started to appear TWICE in the TRASH MAIL box. Can anyone tell me why this is happening? I often check the trash box for accidentally deleted emails and have to go through emails individually. Checking double the emails take time. Thank you in advance.

Oldest First
Selected Oldest First

Expert

 • 

115.6K Messages

23 hours ago

Concern moved here to the E-mail help section for assistance. 

forum icon

New to the Community?

Start Here