52251's profile

New Poster

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4 Messages

Friday, January 30th, 2026 8:03 PM

delete trash button missing

trash button there but no delete trash

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Expert

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33.7K Messages

1 month ago

@52251 

trash button there but no delete trash

Did you right click on the Trash can in the left pane?

Official Employee

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3.2K Messages

30 days ago

Hello, @52251 is this email account Comcast or Yahoo? Have you had any recent changes that could have affected your email account? 

New Poster

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4 Messages

@XfinityThomasC​ Changing the view. I was able to see all folders on left side including delete trash folder.

Official Employee

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2.1K Messages

@52251 thank you for taking time to follow up. To confirm, you're still not able to see those after changing the view? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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4 Messages

I was able to see all folders and delete trash all trash after changing the view button. Thank you

Official Employee

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2.1K Messages

@52251 I appreciate you confirming that changing the view button was successful with being able to view the folders. This is helpful if other community members run across the same concern, and can look at your fix to see if it helps with their concern as well. 

- I do like to ensure I'm not overlooking anything, was there anything else I can help with? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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