@52251 thank you for taking time to follow up. To confirm, you're still not able to see those after changing the view?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@52251 I appreciate you confirming that changing the view button was successful with being able to view the folders. This is helpful if other community members run across the same concern, and can look at your fix to see if it helps with their concern as well.
- I do like to ensure I'm not overlooking anything, was there anything else I can help with?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Again
Expert
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33.7K Messages
1 month ago
@52251
Did you right click on the Trash can in the left pane?
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XfinityThomasC
Official Employee
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3.2K Messages
30 days ago
Hello, @52251 is this email account Comcast or Yahoo? Have you had any recent changes that could have affected your email account?
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