user_ira3's profile

Visitor

 • 

10 Messages

Wednesday, December 3rd, 2025 3:15 AM

delayed emails using web email https://connect.xfinity.com; happens multiple times per day

Want to get direct message support for these two issues. Outlook 2021 Pro desktop on Windows 10 with extended support.

Delayed email (typically 2FA which fails due to delay) sample:

Useful information shows 19 minute delay from acceptance by comcast to transfer to comcast site which makes email for display.

Received: from o1.sendgrid.regaltickets.com ([168.245.57.219])
by resimta-h2p-561807.sys.comcast.net with ESMTPS
id P3Ccv6pTsac5YP3CdvcvlN; Fri, 28 Nov 2025 18:28:20 +0000
Received: from resimta-h2p-561807.sys.comcast.net ([96.102.167.141])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits))
by dovpxy-asc-07o.email.comcast.net with LMTPS
id yExkO0vuKWlHpx0AuX+fpg:T4
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from dovpxy-asc-07o.email.comcast.net ([96.102.167.141])
by dovdir1-asa-01o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Return-Path: <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>
Delivered-To:[Edited: "Personal Information"]
Received: from dovdir1-asa-01o.email.comcast.net ([96.102.167.141])
by dovback1-asa-30o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from dovpxy-asc-07o.email.comcast.net ([96.102.167.141])
by dovdir1-asa-01o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from resimta-h2p-561807.sys.comcast.net ([96.102.167.141])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits))
by dovpxy-asc-07o.email.comcast.net with LMTPS
id yExkO0vuKWlHpx0AuX+fpg:T4
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from o1.sendgrid.regaltickets.com ([168.245.57.219])
by resimta-h2p-561807.sys.comcast.net with ESMTPS
id P3Ccv6pTsac5YP3CdvcvlN; Fri, 28 Nov 2025 18:28:20 +0000
X-CAA-SPAM: N00000
X-Originating-IP: [168.245.57.219]
X-Authority-Analysis: v=2.4 cv=Rv5v6imK c=1 sm=1 tr=0 ts=6929ee56 b=1
 cx=a_idp_d:c_cmc a=98nFfmT/wDr/NhwDnI4vCw==:117 a=98nFfmT/wDr/NhwDnI4vCw==:17
 a=6UeiqGixMTsA:10 a=LUe602DUUGUA:10 a=3g80flMcAAAA:8 a=RCE-9EEgAAAA:8
 a=_uLJgQ_BAAAA:8 a=b3iEw7r3AAAA:8 a=C_IRinGWAAAA:8 a=5viEdYgCJv-FRbqmTloA:9
 a=3hIpaa5x5fOLqMLo:21 a=frz4AuCg-hUA:10 a=_W_S_7VecoQA:10 a=lqcHg5cX4UMA:10
 a=QEXdDO2ut3YA:10 a=O23WzTs1fjcA:10 a=RVmHIydaz68A:10
 a=8rxca1VimECwKT7r6ecA:9 a=HXjIzolwW10A:10 a=Uys5riF5FsgA:10
 a=uDXMMbqNXFhfq9i5nQI5:22 a=3urWGuTZa-U-TZ_dHwj2:22 a=mLsWOUetNiZkZU0HnIgw:22
 a=LlWekD3B9jSuxVYQs3Kw:22 a=jl4SC24hSi-Ulnq91VHf:22 a=ziZoWbEdhgZ7wJnjEGfr:22
Xfinity-Larsen: NmF6MitBd2Y1Mmt3MytRdWMzTEpLTHA1cnhSQm5BUy81MjV0bFRwQkNuWUxZL2hYclJRTUJQYjN6Rk90eUFsTkJIbU52TUpaL3gycFoxQU5xY2h3V2F2aXZSeDQ3ejdlN3MyL2VZaXhBY0E9
X-Xfinity-Message-Heuristics: IPv6:N;TLS=1;SPF=1;DMARC=P
Authentication-Results: resimta-h2p-561807.sys.comcast.net;
dkim=pass header.d=regaltickets.com header.b=BtNEFlhq;
bimi=fail header.d=regaltickets.com header.selector=default
 policy.authority=fail
 policy.authority-uri=https://bimi.entrust.net/regaltickets.com/certchain.pem
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=regaltickets.com;
h=mime-version:from:date:subject:content-type:to:cc:content-type:date:
from:subject:to;
s=s1; bh=qBa9gxgf3yVjJK3lsZ9kfm8Wl0gUGclS/Fnl+J/mkDs=;
b=BtNEFlhqaliUDBv6P3H03XIWHTeN3W0MVwn/HMvkHpSy3XCy0TTHJSGlLqD6EB3rtaeB
mkqJ1RaxkPYOMOA5BlTilXK/oigzauIDlXuKDuEf+fDz4k5tACIkDR5cqI9vWEnpM73QE+
EicEpqWmLTr0/LbLE9G07W6R/6L0K45dAjBM9G4xeEyYT4pggbtLA5jYOlpSvUeXLeaO82
+IsEbE+vY53KhJIs5DiTwJdb8q2zws3gPpDjadodSnOI7+xKmkE8/mT1h1DNDRVLdZnrkY
VJvHlA71MaY2D3Xvk7d5CTvi4KWrHLA19Myqo4U2FAn8tfQzGnDuIR8UDmSDNwGg==
Received: by recvd-84489f86d4-fdmhf with SMTP id recvd-84489f86d4-fdmhf-1-6929E9C2-4C
2025-11-28 18:28:18.563479684 +0000 UTC m=+15299058.159139167
Received: from api04 (unknown)
by geopod-ismtpd-66 (SG) with ESMTP
id dCo3Ij8YQLamlGspesGYAw
for <[Edited: "Personal Information"]>;
Fri, 28 Nov 2025 18:28:18.459 +0000 (UTC)
MIME-Version: 1.0
From: Regal <tickets@regaltickets.com>
Date: Fri, 28 Nov 2025 18:28:18 +0000 (UTC)
Subject: Regal Tickets for Rental Family #WX599WF
Content-Type: multipart/related; type="text/html";
 boundary=--boundary_11725_aa7703b7-e2f0-4675-aa58-f5f8a2b9e995
Message-ID: <dCo3Ij8YQLamlGspesGYAw@geopod-ismtpd-66>
X-SG-EID: 
 =?us-ascii?Q?u001=2E49p7ePF9+yN9qJjvkvGBIRrpAjQKoqfqABGsJ+F4468BIY8tGeFBRl6il?=
 =?us-ascii?Q?d19=2F=2FdY9jse4M06980yaxKY0UQtNLHx+nq6b7jP?=
 =?us-ascii?Q?6vI6770ewdM2toHY2jzNUDbcYgU5zJkzXS3FMVU?=
 =?us-ascii?Q?aLHVSiadmWfnZXTQcsAhdungeK7wmw9ou781ooy?=
 =?us-ascii?Q?p1aG3k6EHJtKCBccZ2FEOV0Hi8cotkQjwltStoo?=
 =?us-ascii?Q?SaDj6rVkUzKo+iCg+3UnOxJw+YgqIK+kZpYcxMG?= =?us-ascii?Q?2PJp?=
X-SG-ID: 
 =?us-ascii?Q?u001=2ESdBcvi+Evd=2FbQef8eZF3BuiEG1Zd03OPi+h0g6dC=2Fe4L59T+QblaNem10?=
 =?us-ascii?Q?RiUaugJlxTlWjcmLRgK0ENz=2F47iFg=3D=3D?=
To: [Edited: "Personal Information"]
X-Entity-ID: u001.V/FRjCS3Ihv245JXe8ICOQ==
X-CMAE-Envelope: MS4xfPHVciM61+InDdyh8t21wCns1Cxk+yj2KVQQMRtrfKtwOT4HkkViZsGX2hgbmF6tJsqPKIEp9vqVfae5nQMyDPdqqseiyXIas9c6k7LxXkR0A3OSzbkn
 k8g2xMGDq9woyVLww+jn0NW+PiL7ZuFqM3+WroPnTbqA4saX5L3qG03QpDSbpmjciB+X3P0kdn1SkapvDheAstOVcQerVyx7nCZB9h9pGBySKhHdXhPj/G/d
 mRhLensQmRLx7b9wnS3vpMHb4POhjru/fFoV7AT4uo0VJ3kzbWUDJZQVLL04WRwy
Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

16 hours ago

Thank you for reaching out to us @user_ira3! I noticed you mentioned using Outlook 2021 and the title of your post mentions our connect site. Just to confirm, are you seeing this delay when signing in to your email here?

(edited)

Visitor

 • 

10 Messages

4 hours ago

Emails are in web email Inbox. POP3 connection using Outlook 2021 Pro on Windows 10 desktop with extended support. ~95% of emails are retrieved by Outlook, the remainder are never retrieved. Not in spam folder. Please have direct messaging support for this enabled. Sample header:

Return-Path: <bounce-hp2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>
Delivered-To: [Edited: "Personal Information"]
Received: from dovdir1-asa-04o.email.comcast.net ([96.102.179.229])
by dovback1-asa-30o.email.comcast.net with LMTP
id mLHRB4ZJL2l2+QIA6LuY2Q:T16:P1:P1
(envelope-from <bounce-hp2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>)
for <[Edited: "Personal Information"]>; Tue, 02 Dec 2025 20:19:02 +0000
Received: from dovpxy-asb-03o.email.comcast.net ([96.102.179.229])
by dovdir1-asa-04o.email.comcast.net with LMTP
id mLHRB4ZJL2l2+QIA6LuY2Q:T16:P1
(envelope-from <bounce-hp2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>)
for <[Edited: "Personal Information"]>; Tue, 02 Dec 2025 20:19:02 +0000
Received: from reszmta-h2p-547868.sys.comcast.net ([96.102.179.229])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits))
by dovpxy-asb-03o.email.comcast.net with LMTPS
id mLHRB4ZJL2l2+QIA6LuY2Q:T16
(envelope-from <bounce-hp2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>)
for <[Edited: "Personal Information"]>; Tue, 02 Dec 2025 20:19:02 +0000
Received: from resimta-h2p-561846.sys.comcast.net ([96.102.167.155])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 256/256 bits)
(Client did not present a certificate)
by reszmta-h2p-547868.sys.comcast.net with ESMTPS
id QUcQvnMqhFuV2QWo2vfKLs; Tue, 02 Dec 2025 20:17:02 +0000
Received: from mta042bb.pmx1.epsl1.com ([159.127.163.42])
by resimta-h2p-561846.sys.comcast.net with ESMTPS
id QWo1v1taGuiPDQWo1vuizB; Tue, 02 Dec 2025 20:17:02 +0000
X-CAA-SPAM: N00001
X-Originating-IP: [159.127.163.42]
X-Authority-Analysis: v=2.4 cv=K8GI2SWI c=1 sm=1 tr=0 ts=692f493e b=1
 cx=a_idp_d:c_cmc p=8HClWqyK7Au9uAvo:21 a=7wGWsnYBtXOr+/WvF6lM4Q==:117
 a=7wGWsnYBtXOr+/WvF6lM4Q==:17 a=KGjhK52YXX0A:10 a=wP3pNCr1ah4A:10
 a=YZoX8ndQ_wIA:10 a=224S3dJe-5sA:10 a=hRVS83piAAAA:8 a=Kmx9NZxSAAAA:8
 a=SSmOFEACAAAA:8 a=C_IRinGWAAAA:8 a=XFPo_LOiUHvcfbVWeh0A:9 a=frz4AuCg-hUA:10
 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=OEv8sZSCSDMA:10 a=P7icESLztJEA:10
 a=wuZGP4ip7zsA:10 a=6k_QEmGtriUA:10 a=fMKKv5K6k9YA:10 a=mqOi4SJpz2oA:10
 a=uY_Zwpx-jUUA:10 a=qeesIR4P73MA:10 a=Ru97nHiPDtp4odn3vKgu:22
 a=IQ3tNkQXjqORhJM7g0fj:22 a=mKv6If4y4hzCizQr-YMX:22 cc=prm
Xfinity-Larsen: MUE1WWhjM0xxcUlzTWtJQ2I2TjFmTUhpU3JvZnBJRjExQ0RHTjZrNk5JYTFnREV5aWZYQXVCK2VZNGd2ZUJPSE95SFo1amhjRHRsN0x0VzRHRG5kaVRBNkd4MXU0WGJ2V3pkdWM3LzNYZ289
X-Xfinity-CCat: promotional
X-Xfinity-Message-Heuristics: IPv6:N;TLS=1;SPF=1;DMARC=P
Authentication-Results: resimta-h2p-561846.sys.comcast.net;
dkim=pass header.d=e.kingsize.com header.b=fyjzMYp4
Return-Path: <bounce-HP2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=e.kingsize.com;
s=ep1; t=1764705692;
bh=BwWMYtvMLjFIwZI5w9CRU5qxd7j5Q0CF/3DZLchO6VA=;
h=List-Unsubscribe:List-Unsubscribe-Post:MIME-Version:Subject:From:
To:Date:Content-Type;
b=fyjzMYp4DQcmwncc44uPpioWfQmAB3D15yTwC1ZtaS1dRdrYaaSKVJTc5z32qDOLZ
gqnENiTPOemZMIFm1gPEyV0S5gHEfTYqkl3WTvNPginx3/KzJL+xqMnVbH48eQLIfO
iPHgmscWrxLA+s0w0wLGIzr2gZ2eo2rpknJ5JTiQ=
Received: from [10.233.84.177] ([10.233.84.177:39116])
by pc1udsmtn2n20 (envelope-from <bounce-HP2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>)
(ecelerity 3.6.9.48312 r(Core:3.6.9.0)) with ECSTREAM
id BB/F8-46239-C954F296; Tue, 02 Dec 2025 20:01:32 +0000
List-Unsubscribe: <mailto:bounce-HP2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com?subject=list-unsubscribe>,<https://e.kingsize.com/U2/v60000019ae0a7e58eb0eb856e966eb1e0/adedf67013b54046000001c1c0b84425>
List-Unsubscribe-Post: List-Unsubscribe=One-Click
Message-ID: <HP2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>
MIME-Version: 1.0
Feedback-ID: adedf670-13b5-4046-ad03-8f4008913650:48afc664-d39b-45dd-be4c-dc7e39e26b28:email:epslh1
X-NSS: adedf670-13b5-4046-ad03-8f4008913650
Reply-To: "do-not-reply@e.kingsize.com"
 <do-not-reply-HP2v60000019ae0a7e58eb0eb856e966eb1e0105@e.kingsize.com>
Subject: Tick Tock! 60% Off Ends Tomorrow!
From: KingSize  <[Edited: "Personal Information"]>
To:[Edited: "Personal Information"]
Date: Tue, 2 Dec 2025 20:01:32 +0000
Content-Type: multipart/alternative;
 boundary="-=Part.89ad73.735e97ecad2eb20c.19ae0a7ea38.78d71403096583cb=-"
X-CMAE-Envelope: MS4xfEpJrYp0UyRu/Yq0o4T1FbZUy0oXx8dPYPU8tIj1X23xqkNFYUUOPmwn6QG/zATemXiaU97lW/tLGrK9W7axqhVxQabaTT6ZWyAx/+MSTKOFpuA4mchE
 aGmVTxLQZPpC7HR/XEJtKNERX+oje2s/ck10QfhE527zkTPvMfKF+gqB0YB6c9Pri3IAY7q70yzM6+v2zOLHgUG3hoxHS+j84YeoZyHRAv+V47JhyPlONzxt
 SHYwXQeNOHFKCwoRLk0cebgcKW3UlCH3rYONF291lvg=


---=Part.89ad73.735e97ecad2eb20c.19ae0a7ea38.78d71403096583cb=-
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1=2E0 Transitional//EN" "http://w=
ww=2Ew3=2Eorg/TR/xhtml1/DTD/xhtml1-transitional=2Edtd">
<html xmlns=3D"http://www=2Ew3=2Eorg/1999/xhtml"
xmlns:v=3D"urn:schemas-microsoft-com:vml"
xmlns:o=3D"urn:schemas-microsoft-com:office:office" lang=3D"en">
<head>

Note: This comment was created from a merged conversation originally titled emails visible in web email https://connect.xfinity.com/ but not received in Outlook Inbox

Visitor

 • 

10 Messages

Now missing 8 emails from the period 04:15 EST (GMT -05:00) through 07:13 EST today 12/3/2025.

Visitor

 • 

10 Messages

Missing another 5 out of 8 between 09:04 and 10:05.

forum icon

New to the Community?

Start Here