Visitor
•
6 Messages
delayed emails using web email https://connect.xfinity.com; happens multiple times per day
Want to get direct message support for these two issues. Outlook 2021 Pro desktop on Windows 10 with extended support.
Delayed email (typically 2FA which fails due to delay) sample:
Useful information shows 19 minute delay from acceptance by comcast to transfer to comcast site which makes email for display.
Received: from o1.sendgrid.regaltickets.com ([168.245.57.219])
by resimta-h2p-561807.sys.comcast.net with ESMTPS
id P3Ccv6pTsac5YP3CdvcvlN; Fri, 28 Nov 2025 18:28:20 +0000
Received: from resimta-h2p-561807.sys.comcast.net ([96.102.167.141])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits))
by dovpxy-asc-07o.email.comcast.net with LMTPS
id yExkO0vuKWlHpx0AuX+fpg:T4
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from dovpxy-asc-07o.email.comcast.net ([96.102.167.141])
by dovdir1-asa-01o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Return-Path: <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>
Delivered-To:[Edited: "Personal Information"]
Received: from dovdir1-asa-01o.email.comcast.net ([96.102.167.141])
by dovback1-asa-30o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from dovpxy-asc-07o.email.comcast.net ([96.102.167.141])
by dovdir1-asa-01o.email.comcast.net with LMTP
id yExkO0vuKWlHpx0AuX+fpg:T4:P1
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from resimta-h2p-561807.sys.comcast.net ([96.102.167.141])
(using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits))
by dovpxy-asc-07o.email.comcast.net with LMTPS
id yExkO0vuKWlHpx0AuX+fpg:T4
(envelope-from <bounces+9456212-8b7b-[Edited: "Personal Information"]=comcast.net@em5399.regaltickets.com>)
for <[Edited: "Personal Information"]>; Fri, 28 Nov 2025 18:47:50 +0000
Received: from o1.sendgrid.regaltickets.com ([168.245.57.219])
by resimta-h2p-561807.sys.comcast.net with ESMTPS
id P3Ccv6pTsac5YP3CdvcvlN; Fri, 28 Nov 2025 18:28:20 +0000
X-CAA-SPAM: N00000
X-Originating-IP: [168.245.57.219]
X-Authority-Analysis: v=2.4 cv=Rv5v6imK c=1 sm=1 tr=0 ts=6929ee56 b=1
cx=a_idp_d:c_cmc a=98nFfmT/wDr/NhwDnI4vCw==:117 a=98nFfmT/wDr/NhwDnI4vCw==:17
a=6UeiqGixMTsA:10 a=LUe602DUUGUA:10 a=3g80flMcAAAA:8 a=RCE-9EEgAAAA:8
a=_uLJgQ_BAAAA:8 a=b3iEw7r3AAAA:8 a=C_IRinGWAAAA:8 a=5viEdYgCJv-FRbqmTloA:9
a=3hIpaa5x5fOLqMLo:21 a=frz4AuCg-hUA:10 a=_W_S_7VecoQA:10 a=lqcHg5cX4UMA:10
a=QEXdDO2ut3YA:10 a=O23WzTs1fjcA:10 a=RVmHIydaz68A:10
a=8rxca1VimECwKT7r6ecA:9 a=HXjIzolwW10A:10 a=Uys5riF5FsgA:10
a=uDXMMbqNXFhfq9i5nQI5:22 a=3urWGuTZa-U-TZ_dHwj2:22 a=mLsWOUetNiZkZU0HnIgw:22
a=LlWekD3B9jSuxVYQs3Kw:22 a=jl4SC24hSi-Ulnq91VHf:22 a=ziZoWbEdhgZ7wJnjEGfr:22
Xfinity-Larsen: NmF6MitBd2Y1Mmt3MytRdWMzTEpLTHA1cnhSQm5BUy81MjV0bFRwQkNuWUxZL2hYclJRTUJQYjN6Rk90eUFsTkJIbU52TUpaL3gycFoxQU5xY2h3V2F2aXZSeDQ3ejdlN3MyL2VZaXhBY0E9
X-Xfinity-Message-Heuristics: IPv6:N;TLS=1;SPF=1;DMARC=P
Authentication-Results: resimta-h2p-561807.sys.comcast.net;
dkim=pass header.d=regaltickets.com header.b=BtNEFlhq;
bimi=fail header.d=regaltickets.com header.selector=default
policy.authority=fail
policy.authority-uri=https://bimi.entrust.net/regaltickets.com/certchain.pem
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=regaltickets.com;
h=mime-version:from:date:subject:content-type:to:cc:content-type:date:
from:subject:to;
s=s1; bh=qBa9gxgf3yVjJK3lsZ9kfm8Wl0gUGclS/Fnl+J/mkDs=;
b=BtNEFlhqaliUDBv6P3H03XIWHTeN3W0MVwn/HMvkHpSy3XCy0TTHJSGlLqD6EB3rtaeB
mkqJ1RaxkPYOMOA5BlTilXK/oigzauIDlXuKDuEf+fDz4k5tACIkDR5cqI9vWEnpM73QE+
EicEpqWmLTr0/LbLE9G07W6R/6L0K45dAjBM9G4xeEyYT4pggbtLA5jYOlpSvUeXLeaO82
+IsEbE+vY53KhJIs5DiTwJdb8q2zws3gPpDjadodSnOI7+xKmkE8/mT1h1DNDRVLdZnrkY
VJvHlA71MaY2D3Xvk7d5CTvi4KWrHLA19Myqo4U2FAn8tfQzGnDuIR8UDmSDNwGg==
Received: by recvd-84489f86d4-fdmhf with SMTP id recvd-84489f86d4-fdmhf-1-6929E9C2-4C
2025-11-28 18:28:18.563479684 +0000 UTC m=+15299058.159139167
Received: from api04 (unknown)
by geopod-ismtpd-66 (SG) with ESMTP
id dCo3Ij8YQLamlGspesGYAw
for <[Edited: "Personal Information"]>;
Fri, 28 Nov 2025 18:28:18.459 +0000 (UTC)
MIME-Version: 1.0
From: Regal <tickets@regaltickets.com>
Date: Fri, 28 Nov 2025 18:28:18 +0000 (UTC)
Subject: Regal Tickets for Rental Family #WX599WF
Content-Type: multipart/related; type="text/html";
boundary=--boundary_11725_aa7703b7-e2f0-4675-aa58-f5f8a2b9e995
Message-ID: <dCo3Ij8YQLamlGspesGYAw@geopod-ismtpd-66>
X-SG-EID:
=?us-ascii?Q?u001=2E49p7ePF9+yN9qJjvkvGBIRrpAjQKoqfqABGsJ+F4468BIY8tGeFBRl6il?=
=?us-ascii?Q?d19=2F=2FdY9jse4M06980yaxKY0UQtNLHx+nq6b7jP?=
=?us-ascii?Q?6vI6770ewdM2toHY2jzNUDbcYgU5zJkzXS3FMVU?=
=?us-ascii?Q?aLHVSiadmWfnZXTQcsAhdungeK7wmw9ou781ooy?=
=?us-ascii?Q?p1aG3k6EHJtKCBccZ2FEOV0Hi8cotkQjwltStoo?=
=?us-ascii?Q?SaDj6rVkUzKo+iCg+3UnOxJw+YgqIK+kZpYcxMG?= =?us-ascii?Q?2PJp?=
X-SG-ID:
=?us-ascii?Q?u001=2ESdBcvi+Evd=2FbQef8eZF3BuiEG1Zd03OPi+h0g6dC=2Fe4L59T+QblaNem10?=
=?us-ascii?Q?RiUaugJlxTlWjcmLRgK0ENz=2F47iFg=3D=3D?=
To: [Edited: "Personal Information"]
X-Entity-ID: u001.V/FRjCS3Ihv245JXe8ICOQ==
X-CMAE-Envelope: MS4xfPHVciM61+InDdyh8t21wCns1Cxk+yj2KVQQMRtrfKtwOT4HkkViZsGX2hgbmF6tJsqPKIEp9vqVfae5nQMyDPdqqseiyXIas9c6k7LxXkR0A3OSzbkn
k8g2xMGDq9woyVLww+jn0NW+PiL7ZuFqM3+WroPnTbqA4saX5L3qG03QpDSbpmjciB+X3P0kdn1SkapvDheAstOVcQerVyx7nCZB9h9pGBySKhHdXhPj/G/d
mRhLensQmRLx7b9wnS3vpMHb4POhjru/fFoV7AT4uo0VJ3kzbWUDJZQVLL04WRwy
XfinityAldrik
Official Employee
•
2.3K Messages
12 hours ago
Thank you for reaching out to us @user_ira3! I noticed you mentioned using Outlook 2021 and the title of your post mentions our connect site. Just to confirm, are you seeing this delay when signing in to your email here?
(edited)
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