Delayed Email

@user_2cd737​ This happened to my wife the other night. It's like the Imap server went down. I have not received any emails in the last 24hrs even the ones i have sent myself. I wonder if the email servers are under attack from an outside source????

@Aceq2jot​ I am also in Minnesota. I just logged in, and the missing emails are magically back! Last night I was unable to compose any email, and now all 4 attempts are sitting there, open.

@Aceq2jot​ Good afternoon,

Email servers are not down. Please disable your email safe sender setting and try again. The email safe sender allows emails from only the individuals listed in the setting/filter. Any emails from others not listed will be immediately dropped and not delivered.

@XfinityCSAEmail​ I've been experiencing the same intermittent problem for a couple of months now receiving emails.  When having these issues the symptom is the same on my iPhone - the mail arrives hours or days later or in some cases not at all.  I have a gmail account which has worked on the same mail reader and computer without any delays when I test at the same times the incoming delays are being experienced.  I could see it being my account or configuration if the emails stopped arriving altogether on both devices, but this an intermittent problem on both devices.  Additionally sometimes I have to try multiple times to send a message, which eventually gets through. 

@Aceq2jot Hello and thank you for reaching out on our Xfinity Community Forums. I am so sorry to hear that you are experiencing these awful email server issues, with seemingly no end in sight. That can definitely be really frustrating! I would be more than happy to help in troubleshooting this issue further, no problem at all. It is the very least that we can do for a valued member of our Xfinity family dealing with this situation. To get started, please reply in a private message with your first and last name and service address by following the steps below.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

Same Comcast issue. Some incoming emails are Lost in Space anywhere from 1.5 to 6+ hours before becoming visible in my inbox - Windows 11 and iOS. Any mail app. Time stamps confirm. Also emails might arrive in groups on occasion. Not a good situation for working environment. 

Please advise on how to best proceed. Thank you.