Visitor
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1 Message
customer service
I have been switched (without any notice or my approval) from comcast to yahoo.
I am unable to switch over or open my emails. I can not contact "anyone" to resolve this issue. I must "speak" with someone......thank you! How can I get a "person" on the phone......lines are always "busy".
Again
Expert
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33.7K Messages
1 day ago
@user_dbdb89
Did you get an email that asked you to accept a Terms of Service and a Privacy Policy? Did you click on that for approval? If so, you migrated to Yahoo! Mail. Are you going to https://mail.yahoo.com/ and logging in with your comcast.net credentials?
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XfinityThomasB
Official Employee
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2.6K Messages
18 hours ago
user_dbdb89 We are sending out invitations to migrate their email service over to Yahoo. Unfortunately, if you had accepted that email invitation there is no option to revert the email back to Xfinity.
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Again
Expert
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33.7K Messages
7 hours ago
@user_dbdb89
You will need to go to https://mail.yahoo.com/ and log in with your @comcast.net credentials. If you've migrated there's little we can do now to help you.
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