Regular Visitor
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3 Messages
create additional email account
can I have another comcast.net email address? If so, how do I create it? I do not want to add another user, I just want a 2ne address for myself & do not want to turn to gmail
Regular Visitor
•
3 Messages
can I have another comcast.net email address? If so, how do I create it? I do not want to add another user, I just want a 2ne address for myself & do not want to turn to gmail
Accepted Solution
srose178
Regular Visitor
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3 Messages
4 years ago
open to trying something else.
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rightfooted
Expert
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1.4K Messages
4 years ago
You do have to create a user to have another email address for yourself. You can set it up with limited access. See https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses .
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Julie265
New Poster
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2 Messages
4 years ago
How do you get around the email/phone number question? I added another user, and it asks for email and phone, if I enter the phone, it tells me the phone number is already being used by another user. I am trying to create an email so I can correct the typo in another app. I know at one time you could just add a mailbox xyz@comcast.net and that was it. very frustrating, Ive tried call, chatting and searching the internet and get the same answer. Thanks!
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Latoque
Expert
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29.6K Messages
4 years ago
When creating a secondary account, you should be able to use either a phone number or some other, non-Comcast email address for the fields you mentioned. But like the phone number, it can't be one already in use with a Comcast account.
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Julie265
New Poster
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2 Messages
4 years ago
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CableCo10
New Poster
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15 Messages
3 years ago
In my account, I had two additional users (created when I got the account 8 years ago). The household members rarely use the accounts but did heavily 2 years ago. Today, I went into my account to change the password for them while they are on the road. To be able to stream and use cablewi-fi. The three accounts are gone. Now there is this new way to create accounts, so now I am doubly mad. Luckily, I am tied to a two year contract because this really [Edited: "Language"].
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