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SammyS56
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31 Messages

Monday, April 13th, 2026 1:34 AM

Create A New Email Account Without A Mobile Number

I only have one cell phone but want a secondary email address.  I sent the invitation to a Gamil account.  I got it, and tried to activate.  It asks for a mobile number, but won't except mine since it was already used.  Is there away around this?  

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Again

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34K Messages

2 days ago

@SammyS56 

I only have one cell phone but want a secondary email address.  I sent the invitation to a Gmail account.  I got it, and tried to activate.  It asks for a mobile number, but won't except mine since it was already used.  Is there away around this?  

If you're trying to create a secondary comcast.net account you're out of luck.  Comcast stopped issuing email accounts in June 2025.

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SammyS56

31 Messages

@Again​ thanks for the reply.  It seemed to go through the steps till I got to entering a mobile number. Oh well, more Comcast/Xfinity [Edited: "Language"] to make everything extra complicated and impossible to get a real answer.  

(edited)

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2 days ago

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Again

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@SammyS56​

@Again​ thanks for the reply.  It seemed to go through the steps till I got to entering a mobile number. Oh well, more Comcast/Xfinity [Edit language] to make everything extra complicated and impossible to get a real answer.  

Your best bet is to just create another Gmail email address.

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2 days ago

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XfinitySean

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603 Messages

7 hours ago

Thanks for taking the time to post on our community forums, SammyS56! To clarify, are you trying to create a new comcast.net email? If so, Again is 100% correct. While you can create and manage secondary user roles for your account, you can no longer create new comcast.net email addresses along with them.

 

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