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Constantly have to reset password
For the past few months, I have been repeatedly forced to reset my Xfinity password as a result of a 'security review'. It is terribly frustrating. I have spoken to support/security team at least 3 times and been assured it is fixed but it continues to happen! In fact, the last time I was told I would get a call back from an 'advanced security team' and given a ticket number which I presume is fake, as I never got the call back. That is unacceptable, as is my being forced to reset my password 4 times in the past 1.5 weeks!
I have seen other posts on this forum and several people chiming in that they have this problem also, but I don't see any solutions offered.
I have been a loyal customer for over 20 years, but I can't get any help from Xfinity for this terribly annoying/frustrating/aggravating/disruptive problem. It may be enough to finally make me change providers.
Please Help!
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