Visitor
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2 Messages
constant IMAP issues when using mail on my iphone
My email on my iPhone which is set up as IMAP account (with all correct UN, PSW, port, etc and 3rd party app is enabled in my Xfinity mail account) is constantly loosing connection with IMAP server.
It may work for few days and then it stops. Xfinity support suggested to use the Xfinity app but that app is not user friendly. Please help !! can not work like that


XfinityThomasC
Official Employee
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3K Messages
1 day ago
Hello, @user_jgels5 sorry for the inconvenience. There is currently a known issue happening. For now the working solution is to log in directly to your Xfinity email account via the website.
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