New Poster
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1 Message
Connection times out retrieving email
I unable to retrieve my comcast email via my PC after logging in to xfinity.net.
In Chrome: "This site can’t be reachedconnect.xfinity.com took too long to respond."
In Firefox: "The connection has timed out The server at connect.xfinity.com is taking too long to respond."
In Edge: "Hmmm… can't reach this page connect.xfinity.com took too long to respond"
I can retrieve my mail via the phone app.
I have no issue accessing any other websites or other pages on the Xfinity site.
straitlover1
Regular Visitor
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4 Messages
4 years ago
I am having the exact same problem !!
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Cellar_Dog
Regular Visitor
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4 Messages
4 years ago
DITTO! Exact same problem on my desktop with three different browsers. Tried rebooting, rebooted the Xfinity modem, cleared cookies, etc. Started about a week ago. No problem with the Xfinity app on my Android phone.
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totow
New Poster
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1 Message
4 years ago
me too,
any solution ?
comcast tech not helpful
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Anon1532942
Contributor
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38 Messages
4 years ago
https://forums.xfinity.com/t5/Email-Web-Browsing/connection-has-timed-out/td-p/3411054
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jamesmarti
Frequent Visitor
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9 Messages
4 years ago
I'm having the same EXACT problem!
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Cellar_Dog
Regular Visitor
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4 Messages
4 years ago
Go to the discussion thread at the link above posted by Anon1532942. Same issue, and there is a solution there if you're feeling brave. It worked for me.
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