kv369's profile

New Poster

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4 Messages

Mon, Nov 9, 2020 11:00 AM

Connection timed out

Connection timed out, reload page. What's this all about and how do I fix this? It's really annoying when I'm in a hurry to open my email.

Responses

New Poster

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4 Messages

6 m ago

"Composing" an email all of a sudden has these glitches: won't let me enter a subject until after I hit send, won't let me delete an addressee. Something new every day. It's just an email, folks!

New Poster

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2 Messages

6 m ago

I have the same problem on my Chromebook.  Have you found a solution?

New Poster

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2 Messages

6 m ago

I am using a Samsung Chromebook and attempting to connect to the Xfinity app
ComcastChe

Official Employee

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6.1K Messages

6 m ago

Thanks for using the Xfinity Forum to report the issues you're having when attempting to send an email, @kv369, and @hammelman. We apologize for the experience and understand how much of an inconvenience this can be.

 

What type of device are you using? 

Are you using the Xfinity Connect App or Portal, or are you using a third-party email client like Outlook or MacMail? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Visitor

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1 Message

1 m ago

Looking for an answer....my comcast e-mail keeps timing out...I have to close out email and open it up again...can't refresh screen.

Anyone else have this problem?

ComcastEva

Official Employee

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61 Messages

Hello @user_8e8bc0! Thank you for reaching out to us about your email concerns through our Xfinity Forums. I am more than happy to help. Can you tell me a little bit more about how you are accessing your email, Is it through the Xfinity Connect App or Portal, or are you using a third-party email client? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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