kennethfrantzen's profile

Regular Visitor

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3 Messages

Monday, April 27th, 2020 11:00 AM

Closed

"Communications Error" blue screen...no email...

Hi-I haven't been able to access email on my main computer since last night.

Only get "Communications Error" blue screen. 

Any suggestions?

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Accepted Solution

Regular Visitor

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3 Messages

5 years ago

Restarted computer and got it back. Yay!

Gold Problem Solver

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2.2K Messages

5 years ago


@kennethfrantzen wrote:

Hi-I haven't been able to access email on my main computer since last night.

Only get "Communications Error" blue screen. 

Any suggestions?


How are you trying to access it?  Do you have internet service?  Does any website work on your computer?

Regular Visitor

 • 

3 Messages

5 years ago

Can't get email through our xfinity home page. We can sign in but it eventually goes to a blue screen with the "Communications Error" message. The retry button doesn't work. 

We do get it through my husband's lap top computer and our cell phones. Still-it should work on all devices. I'll probably call-and we all know how that goes.

Thanks for your help.

Gold Problem Solver

 • 

2.2K Messages

5 years ago


@kennethfrantzen wrote:

Restarted computer and got it back. Yay!


Good troubleshooting!  If you're satisfied with your solution, you might mark the thread ANSWERED.

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