Commendation for Installation Technician (Survey Not Received)

Hi Xfinity Support Team,

I recently had an Xfinity installation at my home, and the technician did an absolutely fantastic job. We were promised a feedback survey via email/text, but we never received it. We even called customer service to try and get it resent, but they mentioned they were unable to do so.

Because the technician provided such excellent service, we want to make sure they get the proper credit and recognition with their supervisor and local team.

Could an official moderator or

 agent please help me log this commendation on the technician's file? Once you reach out to me via private message, I am happy to provide my full name, service address, and the date of the appointment so you can pull up the exact job ticket.

Thank you for your help in getting this praise to the right person!