Visitor

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2 Messages

Thursday, November 6th, 2025 9:30 PM

comcast.net

why can i not access my comcast.net email

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Visitor

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1 Message

3 days ago

I have been paying for Comcast since May 1, 2025. Why can't I  access my Comcast email ([Edited: "Personal Information"])?

(edited)

Expert

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33.2K Messages

@user_oplgbz

I have been paying for Comcast since May 1, 2025. Why can't I  access my Comcast email ([Edited: "Personal Information"])?

How are you accessing your email? at the website or using a third party email app?  Are you getting any errors?  If so, what are they?  Have you migrated to Yahoo yet?  If so, you need to go to mail.yahoo.com and log in with your @comcast.net credentials.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Visitor

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1 Message

15 hours ago

it keeps sending me a yahoo site which i do not want

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