If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Hi there @user_aq2199 Thank you so much for reaching out on our Xfinity Community Forum about accessing your email. I'll be happy to assist. Are you trying to access your Comcast email address? If so, can you confirm when is the last time you were able to access it?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I attempted to send a group email and it keeps being returned not sent?
What is the entire error message?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Hello, @user_oogtye thank you for taking time to reach out over Xfinity Forums. I know how important it is to be able to send important communications, and wanted to see if you're still experiencing issues sending the group emails.
If you're still having issues, our awesome Forum expert @Again had a great question regarding if there is more information associated with the email return. There is a limit of 100 recepeints per email, so you'd want to ensure there aren't more than that associated.
I also found this article on our website that has some addtional informaiton on email error codes, did any of these look familiar? https://www.xfinity.com/support/articles/email-errors
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
XfinityBenjaminM
Official Employee
•
3.2K Messages
12 days ago
5
0
user_oogtye
Visitor
•
2 Messages
11 days ago
My latest group email keeps returning not sent?
3
0
donshicreative
Visitor
•
1 Message
1 day ago
icannot get my email [Edited: "Personal Information"]
(edited)
1
0
user_p374ji
Visitor
•
1 Message
9 hours ago
I have tried to link my comcast email to yahoo and it didn't work. Now I can't sign in to my emails to get the link
1
0