Visitor

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1 Message

Monday, May 5th, 2025

Comcast.net email

I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"]

If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login?

Thank you,

Candice

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Expert

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32.5K Messages

4 months ago

 
This should tell you how to keep your email after disconnecting all services.
 

Visitor

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3 Messages

How do I keep my comcast email  address.  It just shut down last night. 

Official Employee

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2.4K Messages

Hi there, @Riellys492 I'm very sorry for the inconvenience. Since it's been a few days since you last posted are you still needing assistance with your email? If so please don't hesitate to reach back out.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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2 Messages

you've sem to have blocked me out.  please look up [Edited: "Personal Information"]

(edited)

Gold Problem Solver

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26.7K Messages

4 months ago

... If I no longer have Xfinity internet, can I keep my comcast.net emails? ...

Although you can keep your Comcast.net addresses when you are no longer a customer, your ability to manage those address becomes limited and problematic. Consider migrating to one of the (often free) independent email-only providers like Outlook.com, Gmail.com, Yahoo.com, etc. Comcast/Xfinity email gets shakier by the day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.6K Messages

4 months ago

 

user_fc2e3o Thank you for reaching out to us with your question! As long as you log into your Xfinity emial within 90 days of canceling your account you can keep the email active. You cna find instructions for checking your email at the following link https://www.xfinity.com/support/articles/using-email-only.

 

Visitor

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3 Messages

I have one account  [Edited: "Personal Information"]

(edited)

Visitor

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3 Messages

Yes please  content to [Edited: "Personal Information"]

(edited)

Expert

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32.5K Messages

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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852 Messages

I cannot see what you sent as it was edited and hidden do to personal information being posted publically. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

23 days ago

I only have one account 

Expert

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32.5K Messages

@user_zhk2zg​ 

I only have one account 

What is your question about it?

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Frequent Visitor

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7 Messages

15 days ago

How can I tell if my comcast.net is still active or if it's being deleted?

Expert

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32.5K Messages

@pellbee​ 

How can I tell if my comcast.net is still active or if it's being deleted?

Have you tried logging in to it?

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

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3 Messages

15 days ago

log in   [Edited: "Personal Information"]

(edited)

New Poster

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3 Messages

log in to [Edited: "Personal Information"]

(edited)

Expert

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32.5K Messages

@margaret29​ 

You don't give much information.

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We ask that you post publicly so people with similar questions may benefit from the conversation.

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Visitor

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1 Message

13 days ago

How do I retrieve my email

Expert

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32.5K Messages

@user_5xexcc

How do I retrieve my email

You go to https://connect.xfinity.com/appsuite

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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1 Message

9 days ago

How can I log in my Comcast email

Expert

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32.5K Messages

@user_s2s27c​ 

How can I log in my Comcast email

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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1.6K Messages

Hello, @user_s2s27c thank you for taking time to reach out over Xfinity Forums. That is a great question, here is a helpful document on how to access your email: https://www.xfinity.com/support/articles/how-to-access-email-account

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

8 days ago

Yes how do I login. Yes I have xfinity internet

Visitor

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2 Messages

7 days ago

 cannot log in to my email

Expert

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32.5K Messages

@snail42@user_Musk020752 

https://connect.xfinity.com/appsuite is where you go in webmail to log in.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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1.9K Messages

 

snail42 Did you try using the link that was provided? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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6 Messages

2 hours ago

I dislike Comcast terrible service

Visitor

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6 Messages

I have lost time and money with Comcast.net.   I will.get attorney. 

Visitor

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6 Messages

2 hours ago

Comcast.net has been charging for internet for 10 years.

 I found out that I  living in a gated community Bulk Sorrento  0 bill.

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