U

Visitor

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1 Message

Monday, May 5th, 2025 5:16 PM

Comcast.net email

I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"]

If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login?

Thank you,

Candice

Expert

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31.7K Messages

28 days ago

 
This should tell you how to keep your email after disconnecting all services.
 

Visitor

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1 Message

How do I keep my comcast email  address.  It just shut down last night. 

Official Employee

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1.9K Messages

Hi there, @Riellys492 I'm very sorry for the inconvenience. Since it's been a few days since you last posted are you still needing assistance with your email? If so please don't hesitate to reach back out.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Gold Problem Solver

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26.4K Messages

27 days ago

... If I no longer have Xfinity internet, can I keep my comcast.net emails? ...

Although you can keep your Comcast.net addresses when you are no longer a customer, your ability to manage those address becomes limited and problematic. Consider migrating to one of the (often free) independent email-only providers like Outlook.com, Gmail.com, Yahoo.com, etc. Comcast/Xfinity email gets shakier by the day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.4K Messages

26 days ago

 

user_fc2e3o Thank you for reaching out to us with your question! As long as you log into your Xfinity emial within 90 days of canceling your account you can keep the email active. You cna find instructions for checking your email at the following link https://www.xfinity.com/support/articles/using-email-only.

 

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