Comcast.net email

@user_oazk3y 

My husband has a comcast.net email account. 4 days ago he stopped receiving all emails on his phone. He has tried to login into his account on a computer but the sign in page sends him to a password reset site that never loads.  Any suggestions ?

He really should be the one posting here.

Have him call Customer Security Assurance.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Thank you for reaching out to us here @user_oazk3y. If you are still experiencing that email problem send us a direct message with the full name and complete address for your service. 

 

   Click "Sign In" if necessary

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it