4 Messages
Comcast.net email problems with Outlook
Let me start by identifying myself as an IT professional,so I'm pretty confident that the problem exists but have been uinable to find a solution. My comcast accounts are all in Maryland, but I found that while in Florida I was unable to send/receive email using Outlook (O365). I tried all the troubleshooting steps, and was unable to setup a new profile, either manually or through Autodiscover. So I just signed into Xfinity.com and was able to retrieve and manage email. When I returned to Maryland, Outlook worked without an issue.
Now here in Maryland, working with a Comcast.net email account linked to an address in Florida, Outlook suddently quit working on all computers in my LAN. Disconnecting from the LAN and using my phone as a hot spot everything worked fine, as did connecting to a different LAN.
So there is some sort of disconnect between a comcast.net email address, Outlook, the LAN, and the billing location for the Comcast account--but not always. I'm reaching out to find out if I'm missing something ... thanks in advance for any information.
No Responses!