Visitor

 • 

1 Message

07/13/2026 7:15 AM

Comcast.net email not working

After logging in tells me Comcast.net email is now through yahoo email. ????

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Expert

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35.1K Messages

3 months ago

@ch_1222 

After logging in tells me Comcast.net email is now through yahoo email. ????

Yes, that's correct.  Comcast is migrating all email addresses to Yahoo! Mail.  It sounds as though you got the invitation to move your comcast.net email there.  Once at yahoo.com you will retain your comcast.net email address and you'll log in using your comcast.net credentials.  Before you actually migrate you'll need to accept Yahoo's Terms of Service and Privacy Policy and then follow the prompts on the screen.

https://login.yahoo.com or https://mail.yahoo.com is where you'll go to log in to your comcast.net email.

Official Employee

 • 

3.8K Messages

3 months ago

@ch_1222

Thanks for reaching out to us. The information that @Again provided is great information on the Comcast e-mail migration. You can use the link provided in that conversation or also reach out to Yahoo directly at 866-764-7650 if you have any questions or concerns with your e-mail.

 

Visitor

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1 Message

7 hours ago

not able to get my email

Expert

 • 

35.1K Messages

@user_qnvrmj​

not able to get my email

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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