Visitor
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1 Message
Comcast.net email migrated to Yahoo – Thunderbird OAuth works but Yahoo Mail login fails
My Comcast.net email account has been migrated to Yahoo.
The mailbox itself appears to be working correctly:
- Thunderbird connects to
imap.mail.yahoo.com - Authentication method is OAuth2
- I can send and receive email successfully only from Thunderbird.
However, I cannot access Yahoo Mail in a browser. Xfinity correctly redirects me to Yahoo Mail and Yahoo recognizes my @comcast.net account, but the browser login fails. Earlier I also received the message "No recovery options listed."
Because the mailbox is functioning through OAuth2, this appears to be an account migration or browser authentication issue rather than a Thunderbird configuration or password problem.
Could an Official Xfinity Employee please review my account and, if necessary, escalate this to the team that supports migrated Comcast.net email accounts? Thank you.
XfinityOrlandoM
Official Employee
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3.5K Messages
5 days ago
@user_igwcvq
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your e-mail account.
Once an account is upgraded to Yahoo Mail and their terms are accepted, the email platform is managed directly by Yahoo, for further assistance with your Yahoo email account, you can visit this link here. You can also contact Yahoo Support directly at 1-866-764-7650 for more help with access or setup.
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