Visitor
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2 Messages
Comcast.net email address
I am the primary Xfinity account holder. Two legacy Comcast.net secondary email accounts for family members were set up years ago and have not been used for several years. They still appear to accept email, since messages sent to them do not bounce back.
How can I verify whether these accounts are still active? If they are, I need them permanently closed. Please have an official Xfinity employee contact me privately so I can verify my account and provide the addresses securely.
Latoque
Expert
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30K Messages
25 days ago
@jetman01
If the accounts haven't been signed into for a long period, they might be deactivated. The fact that you don't get a bounce message doesn't mean they are still active. Do you have the user ID and passwords for those secondary accounts? If so, what happens when you try to sign into them? You can also call Comcast security and ask them if the accounts are still active------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
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