Hello Papa4361! I appreciate you bringing your question to our community forum and hope the start to your weekend is going well 👍 If you have a comcast.net email address that was given to you, that is strictly a courtesy benefit that was given along with what would be active internet services. You are not required to use it in any way, but it's always there if you need it. If your MSN email address is preferred, that can always be set to your primary contact email by updating your contact information through our Xfinity app or website after logging in.
Again
Expert
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32.3K Messages
2 days ago
@Papa4361
If you prefer your msn.com email, continue using it. There are a lot of customers that don't use their comcast.net email account at all.
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XfinitySeth
Official Employee
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448 Messages
10 hours ago
Hello Papa4361! I appreciate you bringing your question to our community forum and hope the start to your weekend is going well 👍 If you have a comcast.net email address that was given to you, that is strictly a courtesy benefit that was given along with what would be active internet services. You are not required to use it in any way, but it's always there if you need it. If your MSN email address is preferred, that can always be set to your primary contact email by updating your contact information through our Xfinity app or website after logging in.
For more information on that, please visit: xfinity.com/support/articles/update-account-preferences
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