Visitor
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2 Messages
Comcast (Xfinity) email - IO temp blocked using my Astound wifi
I am still having the same problem- My IP is blocked on my iPhone (iOS 26.1) as stated on my two Comcast email accounts. I have gone to the web email and made sure third party is checked- still no luck. As everyone else - if I turn off wifi and use cellular - no problems.
Not working in iPhone Outlook and Edison email app. Works with all other emails
XfinityMatthew
Official Employee
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1.3K Messages
1 month ago
Hello @Laff2 if you have confirmed all the setting are properly setup and you are still running into issues you may need to call our main customer service line at 1-800-934-6489 and request to speak with the Customer Security Assurance team. They have been able to help with blocked IPs.
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