@PaulVar i've checked our backend server logs and they confirm the emails were delivered to msn.com. The response from their servers is that the email was forwarded. This in majority of cases means the msn.com server routed the emails to their spam filtration system. You may want to have the recipients check their spam folders.
XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@PaulVar i've checked our backend server logs and they confirm the emails were delivered to msn.com. The response from their servers is that the email was forwarded. This in majority of cases means the msn.com server routed the emails to their spam filtration system. You may want to have the recipients check their spam folders.
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PaulVar
New Poster
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2 Messages
5 years ago
Checked spam and junk folders on receivers msn emails. No record of the 5-10 emails I sent in several days. Or sure where to turn next?
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
Unfortunately, only msn.com would have further insight at this point.
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