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Friday, January 24th, 2025 5:11 PM

COMCAST SERVERS BLACKLISTED

For the 2nd time in a month, I get the 0x800CCC92 error in Outlook 2019 that says temporary blacklisted IP when accessing COMCAST.NET email.  WHY is this happening?  Why can I not talk to any onew at comcast to fix it?

Official Employee

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861 Messages

1 month ago

@user_k44ef4 Our team relies on email daily and can understand how frustrating it would be to not be able to access your messages conveniently. Have you checked the third-party email access setting through the web portal? If that is checked, have you updated your Xfinity ID password recently? If no we would advise resetting that password and then updating your credential information in the Outlook application. Here are instructions on how to ensure third-party access is enabled. 

  1. Sign in to Xfinity Email using your Xfinity ID and password.
  2. In the top-right corner, click the Gear icon, then select Settings.
  3. Click Security.
  4. Uncheck the box under Third Party Access Security to prevent third-party programs access to your Xfinity Email, or check the box to allow access.

Visitor

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19 Messages

@XfinityBradM​ Hi, I have had the same issue as everybody else on this forum. Blacklisted ip address. I fixed it by logging into my router, going to security and then firewall. There were some blocked ports in the firewall settings, namely, Gmail ports 995, and 465, Imap port 993, Pop3 port 110, Pop3s port 995 and SMTP port 25. Once I unchecked these blocked ports, everything works fine now. I am able to download all of my email and I no longer receive the temporary blocked ip address error. Hope this helps

Expert

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108.9K Messages

1 month ago

The concern is not "accessibility / disability" help related.............. Topic moved here to the proper help section for assistance. 

5 Messages

1 month ago

To fix this problem, mostly caused by the dynamic IP my ISP provided which DOES NOT CHANGE very often, that was the source of the blacklist, I had to turn off (unplug) my modem for 12 hours.  Then the modem was assigned a new IP and the problem went away.  This was a [Edited: Language] solution as all of my streaming devics, Alexa, heat controls, etc all coughed up hairballs. But it showed just how really stupid they all are without an internet connection.  Most of them came back on line by themselves but a couple of the Alexa devices needed a little encouragement.

(edited)

Visitor

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19 Messages

@user_k44ef4​ Hi, I have had the same issue as everybody else on this forum. Blacklisted ip address. I fixed it by logging into my router, going to security and then firewall. There were some blocked ports in the firewall settings, namely, Gmail ports 995, and 465, Imap port 993, Pop3 port 110, Pop3s port 995 and SMTP port 25. Once I unchecked these blocked ports, everything works fine now. I am able to download all of my email and I no longer receive the temporary blocked ip address error. Hope this helps

Visitor

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19 Messages

1 day ago

Hi, I have had the same issue as everybody else on this forum. Blacklisted ip address. I fixed it by logging into my router, going to security and then firewall. There were some blocked ports in the firewall settings, namely, Gmail ports 995, and 465, Imap port 993, Pop3 port 110, Pop3s port 995 and SMTP port 25. Once I unchecked these blocked ports, everything works fine now. I am able to download all of my email and I no longer receive the temporary blocked ip address error. Hope this helps

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