U

Visitor

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4 Messages

Saturday, January 7th, 2023 3:33 PM

Closed

Comcast SEND email not working

Randomly a couple of days ago, send email does not work. My GMAIL accounts send fine, but COMCAST mail stopped sending. Receiving works fine. Did not touch any configs, but checking them show all is correct.  smtp.comcast.net port 465 user name and password correct.

My iphone is able to receive and SEND emails successfully, it just stopped SENDING on my macbook suddenly.

Official Employee

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2.1K Messages

2 years ago

@user_e9c864 Hello! Thank you for reaching out to us here on our Community Forums page. Can you try going to Xfinity Connect (https://xfinityconnect.email.comcast.net/resources/static/activate.html) using your macbook and see if you're able to send mail? If you are, the issue would be with your email settings. You can go here to view what your mail settings should be when using a Mac (https://www.xfinity.com/support/articles/configuring-comcast-email-mac), we hope this helps! If you still aren't able to send mail, please feel free to reply to us here. We may need to bring you into a Private Message but you can let us know here if you still need our help after checking these out. 

Visitor

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4 Messages

2 years ago

Clicked 'ACTIVATE' on this link: https://xfinityconnect.email.comcast.net/resources/static/activate.html but it only got into the endless 3 dot spin. Not working.

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