Visitor
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2 Messages
Comcast Password being reset every 36-48 hours
Greetings,
I access Comcast email through 2 iphone 15s and Outlook on a Windows PC. After about 2-3 days after a password reset, the mail will stop coming in, and i'll get an error on all 3 devices. When I attempt to login to xfinity.com, the password is incorrect. So something is resetting my password every 2-3 days. I've removed the mail account from both phones and the PC, cleaned cookies and cache, then re-added the account, logged in after resetting the password- received and sent mail- then 2-3 days later- the password fails again. Any ideas?
Thanks
GDP
MikeB39A
Problem Solver
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678 Messages
6 months ago
The https://haveibeenpwned.com/ website shows databases containing literally billions of email addresses have been breached just since 2018. Check and see if yours is listed.
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edgecon
Visitor
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2 Messages
6 months ago
We have 2FA setup on the account - so if an outside source was attempting to reset the password -we'd be notified by the request to the phone number on file.
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